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Returns & Exchange

If something is not right, we will help you sort it out within 7 days of delivery.

Eligibility

Items must be unused, unwashed and returned with their original packing and tags. Sale items can be exchanged but not refunded. We cannot accept returns on worn, altered or damaged-by-customer pieces.

How to start an exchange

Email hello@zynoracollection.com or message +92 300 0000000 with your ZC- order number and a photo of the item. We will reply with the return address and next steps.

Once the item reaches us and passes inspection, we dispatch your replacement size or style. Return delivery charges are paid by the customer unless the item was damaged or incorrect.

Damaged or incorrect items

Please contact us within 48 hours of delivery with photos of the parcel and item. We will arrange a replacement or refund at no extra delivery cost.